Clients & Referees
SQL Services’ clients are organisations with SQL Server or Oracle environments that are becoming increasingly mission-critical. Our role is to manage the risk associated with data stored in these SQL Server or Oracle databases. While we usually operate where there is no DBA expertise in- house, we also provide DBA services to customers to support an in-house DBA, providing resource cover and specific expertise for problem solving and new directions.
For more information contact
sales@sqlservices.com
What do our clients say?
Farmers Mutual Group
"FMG has been using SQL Services for approximately 15 months now. From an initial position where the in-house DBA was nervous about bringing in external resource and skills, the relationship has grown consistently to be one of partnership and knowledge sharing. The in-house DBA now feels comfortable that SQL Services are supplementing and adding expertise to his own work, while management is delighted with the increased redundancy of coverage and peace of mind for mission critical application cover. As our partnership grows we are now kicking off a number of engagements in partnership with SQL Services around core system availability and stability as well as rationalisation and cost reductions."
Rob Robinson, Application Development & Support Manager, June 2010.
Foundation for Research, Science and Technology
"SQL Services provided the solution to our issue of quality service and support to our development team and improved our operational capabilities. Easy to deal with in a very professional manner."
Bill Ritchie, Manager (Information Management), June 2010.
Vector
"...SQL Services are bl**dy fantastic!..."
Paul Keesing, IT Portfolio Manager, November 2009.
Jemena
"Just a quick note to say that it’s always a pleasure dealing with [you]. Your response to queries is quick, informative, and always provides some useful options, suggestions etc. You definitely win my “vendor of the year” award."
Kristin Palmer, Project Manager, September 2009.
P&O Transport Australia
"I wish that all of the service organisations that I dealt with adopted the SQL [Services] model for Service Delivery. It is exemplary. Thank you for your prompt service and attention."
Anna Van Tatenhove, July 2009.
Guild Group
"The Managed SQL Server service [provided by SQL Services/Dimension Data] has simplified the day to day running of our SQL Server environment. The prompt and timely responses from Team West have facilitated the identification and resolution of day-to-day problems."
Tobias Strube, May 2009.
Jemena
"Over a 10 day period ending last week we had a particularly nasty problem with the Service Desk Application. As part of troubleshooting I needed to investigate whether there were any SQL server changes or SQL errors, and eventually had to get an urgent temporary restore of our database to test a workaround. I just wanted to say how much I appreciate the SQL Services team’s quick and professional response. Not only did they help quickly with each request, but they went to some trouble to offer advice and suggestions around the problem.
Once again the DiData SQL Services team stands out from other service providers in the support they provide, and it’s been a huge help in getting over this particular issue."
Ken Briscoe, May 2009.
Downer EDI Mining
"The Managed SQL Server provided by SQL Services has simplified my role as Database Administrator. The prompt and timely responses from Team West have facilitated the identification and resolution of day-to-day problems."
Chris Corcoran, Database Administrator, May 2009.
Mr Apple
"Working with the SQL Services team has been a great asset to the success of our business. We especially enjoy the benefits from the seasonal flexibility of their maintenance service. We are getting great business value from SQL Services and would recommend them to anyone."
Jan Norris, March 2009.
Ravensdown
"Thanks to you and the team. This is awesome information and has helped us greatly eliminate a perceived performance issue with our infrastructure. Thanks again."
Hamish Roy, March 2009.
P&O Transport Australia
"The SQL Services team are P&O Transport Australia’s best service provider."
Darryl Drake, February 2009.
Jemena
"Thanks very much for the prompt response and proposals. Your service is amazing!"
Naomi du Plessis, January 2009.
University Of Auckland
"SQL Services have the expertise and management framework to remotely support our SQL databases and the recovery of these databases using log shipping, so we went with a proven solution that continues to provide benefit to our operation, in fact this contract has become the benchmark for other suppliers of services to ITS."
Russell Smith, Associate Director - Operations - ITS, May 2008.
Scenic Circle Hotels
"SQL Services have played an integral part in the design, development and rollout of replication for our Property Management System and ongoing database support. This system has provided us with an invaluable business tool that gives us an advantage over our competitors, which I believe others would have struggled to complete without their technical know-how and expert opinion. SQL Services brings a very high level of service, quality and professionalism to the IT industry that others promise, but rarely deliver."
Piers Hutchings, Information Technology Manager
Southland District Council
"It’s good to know that if we have specific questions about Oracle or SQL, we have the arrangements in place to talk directly to the experts about these issues. You could trust your life to SQL Services’ DBAs."
Damon Campbell, Manager - Information Technology
New Zealand Trade & Enterprise
"Before we started using SQL Services it took a number of full time staff to provide the same level of coverage. SQL Services is also available 24/7 whereas our database administration staff only covered us during the day. The changes have reduced NZTE’s database administration costs and led to a range of other benefits."
Richard Ashworth, Chief Technology Officer